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General Questions

What is Lisa?

Lisa is an advanced AI-powered platform that transforms traditional feedback collection like surveys into personalized conversations.

How does Lisa differ from traditional surveys or chatbots?

Lisa replaces lengthy surveys and impersonal chatbots. She is designed to mimick human conversations. While not human, she behaves human, understanding what users say, do and are willing to share. Like humans she learns from this and responds in an empathetic and intelligent way. Users often describe the experience that it really feels like having a conversation.

Also asked

Is Lisa compatible with other tools and platforms?

Yes, Lisa integrates seamlessly with existing tools, CRMs, and customer engagement platforms, making it easy to incorporate into your workflow.

Can Lisa respond in multiple languages?

Can Lisa respond in multiple languages?

Data & Privacy

How does Lisa ensure data security and privacy?

Lisa complies with industry-standard data protection regulations such as GDPR and CCPA. All customer data is encrypted and securely stored to maintain confidentiality. Lisa is ISO 27001 certified.

What type data can Lisa collect?

Lisa captures a range of data, including text, speech, images, videos, and behavioral data eg. how do people buy from a shelf.

Also asked

How does Lisa analyze feedback?

Different than other solutions, Lisa analyzes feedback in real-time, this is what makes her so special. As a user you can follow these conversations and make your own analysis. For this you can use the analyzer or the tools that your prefer using (eg. SPSS, Excel, R etc.).

Other Questions

Is there a free trial available?

Yes, we offer a demo trial so you can explore Lisa’s capabilities and see the value it brings to your business.

Is Lisa cost-effective?

Lisa provides exceptional value to any comparable methods like focus groups, interviews and more sophisticated surveys. For businesses currently using simple survey tools, Lisa may require a higher investment, which is offset by the platform benefits.

Also asked

What’s the uptime guarantee for Lisa’s platform?

Lisa offers a high-availability service with a 99.5% uptime.